Industries > Retail

Many retailers today are struggling to increase top–line sales, maintain customer loyalty, and meet profit targets, while the market continues to be over–stored. In addition, the blurring of distinctions between retail segments has distorted market patterns and hindered some retailers’ ability to effectively forecast and manage inventory and sales. These challenges exist in a retail environment characterized by an increased focus on internationalization, global standardization, food safety, and collaborative business processes.

Through our account–centric approach and strong industry knowledge, XTSGROUP is helping retailers address these critical business issues with in–store, back office, and supply chain solutions. Our global technology skills, capacity to deliver results quickly, collaborative approach, and ability to design business strategies — from concept development to implementation to ongoing assistance — are assets that can help our retail clients achieve success in a volatile environment.

Our global retail practice is helping numerous businesses gain the benefits of new enabling technologies such as Radio Frequency Identification (RFID), Global Data Synchronization (GDS) and Mobility. In addition, Capgemini has worked with retail clients on best–practice store and warehouse implementations with real–world results, including improved labor productivity, shrink reduction, and sales and inventory improvement.
XTSGROUP offers a wide range of consulting, technology, and outsourcing services, tailored specifically to address key issues facing retail companies. These include: